Privacy Policy – Gaurav Vastralaya SR Mall
At Gaurav Vastralaya SR Mall, we respect and protect the privacy of our customers.
This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us in-store or online.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, address, phone number, email, and payment details.
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Purchase Details: Products purchased, order history, and billing/shipping information.
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Communication Data: Messages, inquiries, or feedback you send to us.
2. How We Use Your Information
We use your information for:
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Processing and delivering orders
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Contacting you regarding your order or inquiries
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Sending updates about offers, discounts, and new collections (only if you opt-in)
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Improving our services and customer experience
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Legal compliance and fraud prevention
3. Data Protection
We take reasonable steps to keep your information safe, including:
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Secure payment gateways for online transactions
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Limited access to customer information by authorized staff only
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No selling, renting, or sharing of your personal information with third parties for marketing purposes
4. Sharing of Information
We may share your details only in these cases:
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With delivery partners for order shipment
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With payment processors for transaction completion
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If required by law or government authorities
5. Cookies & Tracking (For Website Users)
If you visit our website, we may use cookies to improve your browsing experience, analyze traffic, and show relevant products or offers.
You can choose to disable cookies in your browser settings.
6. Your Rights
You can:
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Request a copy of your personal information
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Ask us to update or correct your details
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Opt-out of promotional messages at any time
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website with the updated date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
📍 Address: Gaurav Vastralaya SR Mall, At + PO – Bidupur, Dist – Vaishali, Bihar – 844503
📞 Phone/WhatsApp: 9801237300
📧 Email: gauravavstralayasrmall@gmail.com